1. What types of shoes do you offer?
At NoauShoe, we offer a wide variety of stylish shoes, including sneakers, boots, sandals, heels, and more. Our collection is curated to meet the latest fashion trends while ensuring comfort and quality.
2. How do I place an order?
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay/Google Pay
- Afterpay/Klarna (buy now, pay later options)
4. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
5. What is your return policy?
We offer a [30]-day return policy for unused and unworn items in their original packaging. For more details, please refer to our [Returns & Refunds Policy](link to the policy).
6. How do I return an item?
To initiate a return, contact our customer support team at [contact email] with your order number and reason for return. Our team will provide you with a return authorization and instructions on how to send your item(s) back to us.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary by destination. Please visit our [Shipping & Delivery Policy](link to the policy) for more information.
8. Are there any additional fees for international orders?
International orders may be subject to import duties and taxes, which are not included in the product price or shipping cost. These charges are the responsibility of the recipient and must be paid upon delivery.
9. Can I cancel or change my order?
If you need to cancel or change your order, please contact us immediately at [contact email] or [contact phone number]. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make any changes.
10. How do I contact customer support?
If you have any questions or need assistance, you can contact our customer support team at:
- Email: [email protected]
- Phone: 16538702091
11. Do you offer gift cards?
Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are delivered electronically to the recipient’s email address.
12. How can I stay updated on new arrivals and promotions?
You can stay updated by subscribing to our newsletter. Sign up on our website to receive the latest news on new arrivals, exclusive offers, and promotions